Privacy Policy

Last Updated: January 15, 2025

At CasinoStarter, we get it. You're trusting us with sensitive business data while building your casino operation. This policy breaks down exactly what we collect, why we need it, and how we keep it locked down tight.

What Information We Collect

When you sign up for our platform, we collect:

  • Business Details: Company name, registration numbers, ownership structure (required for licensing compliance)
  • Contact Info: Email, phone, business address
  • Technical Data: IP addresses, browser types, device info (helps us spot security threats)
  • Usage Analytics: How you interact with our dashboard and tools
  • Payment Information: Processed through certified third-party providers - we never store full card details

Why We Need Your Data

Zero fluff here. We use your information to:

  1. Deliver Our Service: Set up your casino platform, manage your account, process payments
  2. Legal Compliance: Meet Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements in regulated markets
  3. Platform Security: Detect fraud, prevent unauthorized access, maintain system integrity
  4. Support & Communication: Answer questions, send critical updates, provide technical assistance
  5. Service Improvement: Analyze usage patterns to build better features

How We Protect Your Information

Your data lives behind military-grade security:

  • 256-bit SSL encryption for all data transfers
  • SOC 2 Type II certified data centers
  • Regular third-party security audits
  • Strict employee access controls (need-to-know basis only)
  • Automated backup systems with encrypted storage

Who Sees Your Data

We share information only when absolutely necessary:

  • Licensing Authorities: Regulatory bodies require operator information for compliance checks
  • Payment Processors: Stripe and similar services (they follow their own strict privacy standards)
  • Game Providers: Integration partners receive minimal technical data to enable platform functionality
  • Legal Obligations: Court orders or government requests (we fight overly broad demands)

We never sell your data. Period. No exceptions for marketing lists or third-party advertisers.

Your Privacy Rights

You're in control:

  • Access: Request a copy of all data we hold about you
  • Correction: Update inaccurate information anytime through your dashboard
  • Deletion: Close your account and request data removal (subject to legal retention requirements)
  • Export: Download your business data in standard formats

Cookies & Tracking

We use essential cookies to keep you logged in and remember your preferences. Analytics cookies help us improve the platform. You can disable non-essential cookies in your browser settings.

Data Retention

Active accounts: We keep your data as long as you use our service. Closed accounts: Most data gets deleted within 90 days. Financial records and compliance documents stay for 7 years (regulatory requirement).

International Transfers

Our servers are US-based, but we serve operators worldwide. All international data transfers follow GDPR-approved safeguards and standard contractual clauses.

Changes to This Policy

We'll email you 30 days before any major privacy changes take effect. Continued use of the platform means you accept the updated terms.

Questions or Concerns?

Reach our privacy team directly:

  • Email: [email protected]
  • Mail: CasinoStarter Privacy Officer, [Address]
  • Response Time: 48 hours for all privacy requests

Building trust starts with transparency. If something in this policy seems unclear, ask us. We're here to help.